We are here to support you.

Please use the guidance below to help you find the right place for your enquiry.

Thank you for contacting Railsr. To ensure we offer you the best response, please follow the below guide to get help and support. 

 

Existing Customers of Railsr

Please use the new service portal for all support requests - please log in to raise your ticket.

 

Do you want to become a Customer of Railsr?

Please complete this form and our sales team will be in touch.

 

Do you want to become a Partner of Railsr?

Please complete this form and our sales or partnership team will be in touch.

​

Industry Partners of Railsr

(e.g. Banking Partners, Regulators, Police, Supplier)

Please complete this form and we will review your request.

​

Members of the public or customers of our customers

1) Wish to make a complaint - please complete this form 

2) Report a suspected fraud - please complete this form 

3) Request return of funds in a PayrNet account - please complete this form 

​

Press or media enquiries

You may email us on press@railsr.com.