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We are here to support you.

Please use the guidance below to help you find the right place for your enquiry.

Contact Us - Support
Customer Support

Thank you for contacting Railsr. To ensure we offer you the best response, please follow the below guide to get help and support. 

 

Existing Customers of Railsr

Please use the new service portal for all support requests - please log in to raise your ticket.

 

Do you want to become a Customer of Railsr?

Please complete this form and our sales team will be in touch.

 

Do you want to become a Partner of Railsr?

Please complete this form and our sales or partnership team will be in touch.

Industry Partners of Railsr

(e.g. Banking Partners, Regulators, Police, Supplier)

Please complete this form and we will review your request.

 

Members of the public or customers of our customers

1) Wish to make a complaint - please complete this form 

2) Report a suspected fraud - please complete this form 

3) Request return of funds in a PayrNet account - please complete this form 

Press

Please get in touch with our press office via press@railsr.com, thank you.

Want to meet us?

Singapore

52 Craig Road

Singapore 089690

London

1 Snowden Street

London

EC2A 2DQ

Vilnius Lithuania

Žalgirio st. 135

Business centre Zalgirio 135

Vilnius, LT-08217

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Mercu 2 No. 3 Jalan Bangsar KL

Eco City Kuala Lumpur 59200

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